Mobile Survey Admin System
An admin platform for building, distributing, and analysing mobile surveys at scale. Research teams needed to author complex questionnaires once and run them reliably across thousands of devices in the field.
Process
How it came together
Discover
Interviewed research admins and field agents to understand how surveys were authored, deployed, and monitored.
Define
Identified the friction points: error-prone authoring, no deployment visibility, and slow response analysis.
Ideate
Explored builder patterns — drag-and-drop vs. form-based — and tested paper prototypes with admin users.
Prototype & Test
Ran usability rounds on the survey builder and logic editor, iterating on branching and validation flows.
Design & Handoff
Shipped a component library for question types, logic rules, and analytics widgets.
Solution
What shipped
Visual Survey Builder
Drag-and-drop authoring with question logic, branching, and validation — no technical setup required.
Fleet Deployment
Push surveys to targeted device groups and monitor completion status across the field in real time.
Response Analytics
Live dashboards that turn incoming responses into charts, cross-tabs, and exportable reports.
Screens